FAQ — Gulabo Bakes

Question 1

How do I place an order?

Accepted Answer

You can place an order by filling out our contact form, sending us an email at hello@gulabobakes.com, or calling us at (408) 415-1308. We'll confirm availability and details with you directly.

Question 2

How much notice do you need for an order?

Accepted Answer

We require at least 48–72 hours advance notice for standard orders. For custom cakes or larger orders, please reach out at least 5–7 days in advance to ensure we can accommodate you.

Question 3

Do you take same-day orders?

Accepted Answer

Unfortunately we are not able to accommodate same-day orders. All orders need at least 48–72 hours notice so we can bake everything fresh for you.

Question 4

Can I make changes to my order after placing it?

Accepted Answer

We'll do our best to accommodate changes if you reach out early enough. Please contact us as soon as possible — changes may not be possible within 24 hours of your pickup time.

Question 5

Are all your cakes eggless?

Accepted Answer

Yes — every single item we bake is 100% eggless. This is a core part of who we are, and we never compromise on it.

Question 6

Do you offer vegan options?

Accepted Answer

Most of our Bundt cakes use dairy but some can be made vegan upon request. Please mention this when placing your order and we'll let you know what's possible.

Question 7

Do your cakes contain nuts?

Accepted Answer

Several of our flavors do contain nuts — including pistachios, almonds, and walnuts. Please let us know about any allergies when ordering and we'll advise on safe options.

Question 8

Are your cakes made with dairy?

Accepted Answer

Most of our cakes are made with dairy. If you have a dairy restriction, please let us know when ordering and we'll do our best to suggest or accommodate alternatives.

Question 9

Do you offer flavor samples?

Accepted Answer

Yes! We offer sample boxes of our bite size Bundties so you can try our flavors before committing to a full order. Reach out to us to ask about current sample availability and pricing — it's a great way to find your favorite before a big occasion.

Question 10

Do you offer delivery?

Accepted Answer

Currently we offer local pickup in San Jose, CA.  Free delivery available within South San Jose upon request.  Any location outside of our delivery radius will have a travel surcharge of $25-50.  Please reach out to discuss delivery options for your area — we may be able to arrange something depending on location.

Question 11

Where do I pick up my order?

Accepted Answer

Pickup location details will be shared with you when your order is confirmed. We are based in South San Jose, CA.

Question 12

How should I store my cake?

Accepted Answer

Our cakes are best enjoyed within 2–3 days of pickup. Anything beyond this time, store in an airtight container and refrigerate for freshness. Bring to room temperature before serving for best flavor.

Question 13

Can I request a custom flavor?

Accepted Answer

We love creating something special! Reach out with your flavor ideas and we'll let you know if it's something we can make. Custom flavor requests need at least 5–7 days notice.

Question 14

Do you make cakes for large events?

Accepted Answer

Yes! We'd love to be part of your special occasion. Please contact us well in advance — ideally 2–4 weeks for large orders — so we can plan accordingly.

Question 15

Can I order a gift box or assortment?

Accepted Answer

Absolutely. We can put together a beautiful gift assortment of our bundts. Just let us know the occasion, your budget, and any flavor preferences when you reach out.

Frequently asked questions

Ordering

Dietary & Ingredients

Pickup & Delivery

Custom & Special Orders

Still have questions?